Terms of Service
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These terms govern your use of the Orqify website (orqify.com) and any services we provide. Orqify is a trading name based in Canberra, Australian Capital Territory, Australia. By using our website or engaging us for work, you agree to these terms. If you don't, please don't use the site or hire us.
1. Acceptance of terms
By accessing this site, booking a discovery call, or signing a written scope of work with us, you confirm that you have read these terms and agree to be bound by them. We may update these terms occasionally; the current version always lives at this URL.
2. Services we provide
Orqify designs, builds, and deploys websites, AI automations, chatbots, workflow systems (e.g. n8n, Make, GoHighLevel), proposal generators, CRM setups, and custom software. The exact scope, deliverables, timeline, and price for each engagement will be set out in a written proposal or statement of work signed by both parties. Anything not in writing is not part of the engagement.
3. Payment terms
Unless your agreement says otherwise, we invoice 50% upfront before work begins and 50% on delivery. Invoices are due within 7 days of issue. Late payments may incur a 1.5% monthly interest charge and pause work until the balance is cleared. All prices are in AUD unless otherwise stated and exclude GST where applicable.
4. Client responsibilities
To deliver on time, we need timely access to the accounts, content, brand assets, and decisions we've agreed you'll provide. If a project stalls for more than 30 days because we're waiting on you, we reserve the right to pause and invoice for work completed to that point. You're responsible for the lawful use of any data you ask us to process and for keeping your own account credentials secure.
5. Intellectual property
Once you've paid in full for a deliverable, you own that deliverable (websites, code, automations, content we wrote for you). We retain ownership of any pre-existing tools, libraries, internal frameworks, and know-how we bring to the engagement, and we keep the right to reuse general techniques and concepts in future work. We may reference your project in our portfolio and case studies unless you ask us in writing not to.
6. Third-party services
Our work typically depends on third-party platforms (e.g. Anthropic, OpenAI, Supabase, Make, n8n, GoHighLevel, Cal.com, Brevo, Google Analytics). You agree to their respective terms of service when we set them up on your behalf, and you're responsible for any usage fees those services charge you directly.
7. Limitation of liability
To the maximum extent permitted by Australian law, Orqify's total liability for any claim arising out of an engagement is capped at the fees you've paid us for the project giving rise to the claim. We're not liable for indirect or consequential losses (lost profits, lost data, business interruption) even if we were warned they were possible. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot lawfully be excluded.
8. Termination
Either party can terminate an engagement with 14 days' written notice. If you terminate, you owe us for work completed up to the termination date plus any non-refundable third-party costs we've incurred on your behalf. We may terminate immediately if you breach these terms or fail to pay an undisputed invoice within 30 days of the due date.
9. Governing law
These terms are governed by the laws of the Australian Capital Territory, Australia. Any dispute will be heard in the courts of the ACT, and both parties submit to their exclusive jurisdiction.
10. Contact
Questions about these terms? Email hello@orqify.com.