How We Cut a Client's Onboarding From 4 Days to 14 Minutes
How We Cut a Client's Onboarding From 4 Days to 14 Minutes
A consulting client of ours was losing one full working day on each new engagement to onboarding admin: contracts, intake forms, payment setup, Slack invites, document folders, kickoff scheduling. Multiply by twelve new clients a month and you've lost a person.
The before
Email the contract → wait for signature → manually create the project in Notion → email the intake form → wait for it to come back → create the Slack channel → invite the team → set up the Google Drive folder → send the welcome packet → book the kickoff. Average elapsed time: 4 working days. Average human effort: 90 minutes.
The after
Client signs the proposal in PandaDoc. That's the only manual step. Everything downstream fires automatically.
- PandaDoc webhook lands in n8n
- n8n creates the Notion project from a template
- Stripe customer is created and the deposit invoice is generated
- A Slack channel is created and the right team members are invited
- A Google Drive folder is created with the standard subfolder structure
- The intake form is emailed with a unique link tied to the project
- A kickoff call is auto-suggested via Cal.com based on the rep's availability
- The owner gets a single Slack message: "Acme is onboarded, kickoff is Thursday 10am, intake is sent"
What it cost
About 9 hours to build, 2 weeks of light iteration to harden. Total elapsed time on each new client is now around 14 minutes of human attention, mostly the kickoff confirmation. That's the whole story.
Want this built for your business?
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